If for any reason you are not satisfied with your online purchase, you may return unused articles within 14 days of receipt (own expense). The articles must be returned undamaged and with their labels attached. Online orders can’t be returned to our Postal address.
To return your order, please fill in the complete return form and attach it to your package. Please send the package to the following postal address:
3021 XH Rotterdam
Please note: always include your ordernumber(s) when you make a return to us.
Once we receive your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you. A refund of the returned goods will be made within 30 days to the card you used for the original purchase. Shipping costs are on your expense. Since we are not responsible for any items that are send to us in error, we recommend using a postal service that insures the value of your returned products or gives you a proof of posting